“The Postal Service’s unmatched retail footprint offers a unique opportunity for government agencies, such as the General Services Administration that need to complete an in-person proofing.
In addition to the forthcoming work with the jobless aid system, USPS is also working with GSA's, a shared sign-on and identity proofing service.
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USPS management said in a response included in the report that although it is continuing to work on identity proofing and verification capabilities, expanding these will depend on alternative funding sources. The USPS inspector general suggested in a May 2022 whitepaper that USPS scale its in-person identity proofing offerings, or act as a validator of identity attributes like names and addresses for other agencies. The Labor Department will be able to tap into that existing work USPS has already done with other federal agencies, said Ahluwalia, but “what will be unique is the API connectors to different state systems.” He added: “That’s a different ballgame that no one else is doing and that’s where our team will focus.” The Postal Service Reform Act of 2022 expanded its ability to offer non-postal services to all levels of government. They already offer in-person identity proofing for some of their own services and help some other agencies with identity proofing already. This isn’t the first foray by USPS into identity proofing work. Labor Department evolves efforts to assist states in UI delivery Postal Service should 'act swiftly' to scale up identity services, IG says We don’t want to leave that claimant behind.”
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“So digital solutions – we’ll have that’ll connect between the state systems and USPS – but it is meant for that person in a zip code where probably internet connection is three miles away from that person. “I am particularly proud of the fact that we are not only thinking about digital solutions, but we are developing digital solutions to enable non-digital avenues for the claimants to do ID proofing, for instance,” Ahluwalia said during the panel. The move comes as the department continues its efforts to modernize and improve the delivery of jobless aid, a benefit delivered by states and territories, by dispensing grants to states, sending out tech teams and piloting solutions. The target timeline is to launch in a few locations next calendar year. On the sidelines of the event, he told FCW that details like how many states will be participating are still being worked out. “Regardless of which part of the country you are, regardless of what side of the digital divide you are, whether you own a phone or have an internet connection or not, you should be able to get to your benefits when you need them the most,” he said. “We will soon be doing a pilot with USPS … to utilize some of their retail locations so that folks in states, especially in rural areas where the state workforce agencies are farther or people don’t have internet connections and things like that, they can walk into their local post office and do ID proofing,” agency chief information officer Gundeep Ahluwalia said during a panel discussion on Wednesday hosted by FCW.Īhluwalia said the ideals driving the Labor Department’s work on jobless aid are improving equity and timeliness and decreasing fraud, and that the forthcoming identity proofing pilot with USPS will help all three. Postal Service that will allow people to be identity-proofed at post offices. The Department of Labor is planning a new pilot in the unemployment system with the U.S.
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